hipping Policy

Thank you for visiting and shopping at Rhinoguard. Following are the terms and conditions that constitute our Shipping Policy.

1. Delivery Timeline

We are committed to getting your thermal water tank wraps to you as safely and efficiently as possible. All orders will be delivered within a maximum of 14 working days from the date your order is confirmed.

Working days exclude weekends (Saturday and Sunday) and public holidays.

2. Order Processing Time

All orders are processed within 1 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. (Note: If you offer free shipping, you can change this line to: "We are pleased to offer free standard shipping on all orders.")

4. Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email or WhatsApp message once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can use this number to monitor the delivery status of your package.

5. Damages During Transit

Rhinoguard ensures that all products are securely packaged before dispatch. However, if you receive a product that has been damaged in transit, please save all packaging materials and damaged goods, and contact us within 7 days of delivery to request a replacement as per our Return and Refund Policy.

6. Incorrect Shipping Addresses

Please ensure that your shipping address is correct at checkout. Rhinoguard is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for the redelivery shipping costs.

7. Contact Us

If you have any questions about the shipping or delivery of your order, please contact us:

• WhatsApp: +91 95675 57731

• Email: hello@germanrhinoguard.com